Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data while you use aureliosyntha's budgeting platform.

Last Updated: January 15, 2025 | Effective Date: January 1, 2025
1

Information We Collect

When you use aureliosyntha's budgeting services, we collect information that helps us provide better financial guidance and platform functionality. This includes both information you directly provide and data we automatically gather through your interactions with our platform.

Personal Information

Name, email address, phone number, date of birth, and postal address when you create an account or contact us directly.

Financial Data

Budget categories, expense tracking, income information, and financial goals you input to personalise your budgeting experience.

Usage Information

How you navigate our platform, features you use most, time spent in different sections, and device information for optimisation.

Communication Records

Messages you send through our contact forms, support tickets, and any feedback you provide about our services.

We never collect your actual bank account details, passwords, or credit card numbers. Our platform focuses on budgeting education and planning tools rather than direct financial transactions.
2

How We Use Your Information

Your information helps us create a more personalised budgeting experience and improve our educational resources. We use your data primarily for service delivery and platform enhancement rather than marketing purposes.

  • Providing customised budgeting recommendations based on your financial goals and spending patterns
  • Sending educational content about budgeting strategies that align with your interests and needs
  • Improving our platform features based on how users interact with different tools and resources
  • Responding to your questions and providing technical support when you need assistance
  • Ensuring platform security and preventing unauthorised access to user accounts
  • Complying with Australian financial services regulations and legal requirements

We also analyse usage patterns to understand which budgeting tools are most helpful, allowing us to develop better educational content and platform features. This analysis is always done in aggregate form to protect individual privacy.

3

Information Sharing and Disclosure

We believe your budgeting information should remain private. aureliosyntha operates on a principle of minimal data sharing, and we never sell your personal information to third parties for marketing purposes.

Service Providers: We work with trusted Australian-based technology partners who help maintain our platform infrastructure. These providers are bound by strict confidentiality agreements and can only access data necessary for their specific functions.

Legal Requirements: In rare circumstances, we may need to disclose information to comply with Australian law, respond to legal processes, or protect the safety and security of our users and platform.

Business Transfers: If aureliosyntha undergoes a merger or acquisition, user information may be transferred as part of business assets, but your privacy rights and data protection would continue under the same standards.

We never share your specific financial information or budgeting details with external marketing companies, data brokers, or advertising networks.
4

Data Security and Protection

Protecting your financial information requires robust security measures. We implement multiple layers of protection to safeguard your data from unauthorised access, use, or disclosure.

Encryption: All data transmission between your device and our servers uses SSL encryption. Personal information stored in our databases is encrypted using industry-standard methods.

Access Controls: Only authorised aureliosyntha team members can access user data, and access is limited to what's necessary for their specific job functions. All access is logged and regularly audited.

Regular Security Reviews: We conduct quarterly security assessments and work with independent security firms to identify and address potential vulnerabilities.

Data Backup: Your information is backed up daily to secure Australian data centres, ensuring data recovery in case of technical issues while maintaining the same privacy protections.

While we implement strong security measures, no online platform can guarantee absolute security. We encourage users to choose strong passwords and keep their account credentials confidential.

5

Your Privacy Rights

Under Australian Privacy Principles and our commitment to data transparency, you have several rights regarding your personal information. We've designed simple processes to help you exercise these rights.

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Restrict data processing
  • Data portability
  • Opt-out of communications

Accessing Your Data: You can view most of your personal information directly through your account dashboard. For a complete data export, contact our privacy team using the details below.

Correcting Information: Update your profile information anytime through your account settings. For changes requiring verification, we may ask for additional confirmation to protect account security.

Deleting Your Account: You can delete your aureliosyntha account at any time. We'll remove your personal information within 30 days, though some data may be retained for legal compliance or security purposes.

Communication Preferences: Manage email preferences through your account settings or unsubscribe links in our messages. You'll continue receiving essential account and security notifications.

6

Data Retention and Storage

We keep your information only as long as necessary to provide services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account Information: Maintained while your account is active and for two years after account closure to handle any questions or disputes that may arise.

Financial Planning Data: Your budgeting information and goals are stored as long as your account remains active. This data is deleted within 30 days of account closure unless you request otherwise.

Communication Records: Support conversations and feedback are kept for three years to help improve our services and resolve any ongoing issues.

Usage Analytics: Platform usage data is typically aggregated and anonymised after six months, with individual usage patterns deleted after two years.

All data stored in our systems is housed in Australian data centres, ensuring compliance with local data sovereignty requirements. We regularly review retention periods to ensure we're not keeping information longer than necessary.

7

Cookies and Tracking Technologies

aureliosyntha uses cookies and similar technologies to enhance your browsing experience and understand how our platform is used. We believe in being transparent about these technologies and giving you control over your preferences.

Essential Cookies: These are necessary for basic platform functionality, including keeping you logged in and remembering your preferences. These cookies cannot be disabled if you want to use aureliosyntha's services.

Analytics Cookies: We use these to understand which features are most useful and identify areas for improvement. This helps us create better budgeting tools and educational content.

Preference Cookies: These remember your settings and choices to personalise your experience, such as your preferred budget categories or notification settings.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality. We don't use advertising cookies or share cookie data with external advertising networks.

8

Children's Privacy

aureliosyntha's budgeting platform is designed for adults and individuals who are legally able to enter financial agreements. We don't knowingly collect personal information from children under 13 years of age.

If we discover we've inadvertently collected information from a child under 13, we'll delete that information promptly. Parents or guardians who believe their child may have provided personal information to aureliosyntha should contact us immediately.

For users between 13-17 years old, we recommend parental involvement in account creation and budgeting activities as part of financial education and family planning discussions.

9

International Data Transfers

aureliosyntha primarily operates within Australia, and your data is stored in Australian data centres. However, some of our service providers may process data internationally as part of platform maintenance and support services.

Any international data transfers are conducted under strict privacy protections that meet or exceed Australian Privacy Principles. We ensure all international partners maintain equivalent data protection standards through contractual agreements and regular compliance reviews.

If you have concerns about international data processing, please contact our privacy team to discuss available options and protections.

10

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We believe in keeping users informed about how their information is handled.

When we make significant changes, we'll notify active users via email and display a notice on our platform. The updated policy will include a new effective date, and continued use of aureliosyntha's services after that date constitutes acceptance of the changes.

We encourage users to review this policy periodically, especially before providing new types of information or using new platform features. Previous versions of our privacy policy are available upon request for reference purposes.

Privacy Questions and Contact Information

If you have questions about this privacy policy or want to exercise your privacy rights, please contact aureliosyntha's Privacy Officer:
Email: info@aureliosyntha.com
Phone: +61 438 864 596
Mail: Privacy Officer, aureliosyntha
G01/35 Albert Rd, Melbourne VIC 3004, Australia
We aim to respond to privacy inquiries within 7 business days and resolve requests within 30 days where possible.